Privacy policy

Privacy Policy

Effective Date: September 27, 2025

At XOVA Skin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Device, browser, and IP address

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Respond to your inquiries

  • Send promotional offers and newsletters (only with your consent)

  • Prevent fraudulent transactions and enhance website security

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You can disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting providers

  • Analytics and marketing service providers

These partners are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: xovaskinweb@gmail.com

Phone: +91 80747 09926

We will make every effort to respond to your inquiry as soon as possible.